Terms & Conditions

These terms and conditions apply to the use of Prolan Pakistan's official website prolan-pakistan.com and to the orders placed through it. By using the website or placing an order, you agree to these terms. If you do not agree with them, please do not use the website.

Use of the website

This website exists to provide information and to take orders for the Prolan product. You must be at least 18 years old, or place your order with the permission of an adult guardian. We ask you to provide accurate and complete information in the order form so that delivery can be made on time. Incorrect information may result in the order being cancelled.

Orders and Cash on Delivery

To place an order, enter your name and phone number in the form on the website. Our team will then call you to confirm your order and your address. Payment is made only through Cash on Delivery, meaning you pay the courier when the product is handed to you. No advance online payment is required.

Price and delivery

One bottle of Prolan (30 capsules) currently sells at the discounted price of Rs 10,900 (original price Rs 21,800). Prices and special offers may change from time to time, and the price quoted at the moment your order is confirmed will apply. Delivery usually takes 3 to 7 working days across all of Pakistan, including Karachi, Lahore, Islamabad and all major cities.

Nature of the product and medical disclaimer

Prolan is a dietary supplement, not a medicine. It does not claim to diagnose, treat, prevent or cure any disease, and it is not a substitute for a doctor's care or advice. Results may vary from person to person. If you are taking any medication, have a diagnosed condition, or are under any medical treatment, consult your doctor before use. The information on the website is for general awareness only.

Limitation of liability

We strive to keep the information on the website accurate and up to date; however, we do not guarantee that the content will be entirely error-free or complete at all times. To the extent permitted by law, Prolan Pakistan will not be liable for any indirect or incidental loss arising from the use of the website or the use of the product. Always use the product according to the instructions.

Returns and refunds

The terms for returns, the satisfaction guarantee and refunds are set out in our Refund & Guarantee Policy.

Governing law

These terms and conditions are governed by, and interpreted in accordance with, the laws of Pakistan. Any dispute will be resolved within the relevant jurisdiction of Pakistan.

Contact

For any question about these terms, email us at info@prolan-pakistan.com or see our Contact page.